Who we are
Welcome to Saraya Resort Oman. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, and other information you provide when making a reservation.
Payment Information: Credit/debit card details processed securely through third-party payment gateways.
Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
Cookies and Tracking Technologies: We use cookies to enhance your experience and track website usage.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and payments
- To provide customer support
- To improve our website and services
- To send promotional offers and updates (if you have opted in)
- To comply with legal obligations
3. Data Protection & Security
We implement security measures to safeguard your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist in payment processing, marketing, or customer service.
- Legal Authorities: If required by law or to protect our rights and users.
5. Your Rights
You have the right to:
- Access and review your personal data
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Saraya Resort Oman
CW3V+JPM, Mahdah 518, Mahda Oman
Email: Customercare@gmail.com
Phone: +968 7188 5900